1. @matigo The idea is that it is an explanation of benefits—what the doctor’s office billed, but the insurance paid, what they didn’t pay, etc. It is a reasonable idea in theory, but the system is so complex that, in practice, it is usually impossible to tell what is actually going on.

  2. @JohnPhilpin @matigo It is routine to get multiple statements like this—all different—from a single visit to the doctor or dentist as the office submits claims, the insurance company doesn’t respond or denies payment for incorrect reasons or doesn’t respond, the office re-submits, etc.

Comments are closed.