Slack Is the Right Tool for the Wrong Way to Work | The New Yorker:
I do not dislike Slack as much as people assume given that I wrote a book titled “Deep Work,” which advocates for the importance of long, undistracted stretches of work. The acceleration of interruption is a problem, but e-mail has its limitations, so it makes sense that companies committed to ad-hoc messaging as their central organizing principle would want to try Slack. If this tool represented the culmination of our attempts to figure out how to best work together in a digital age, I’d be more concerned, but Slack seems to be more transient. It’s a short-term optimization of our first hasty attempts to make sense of a high-tech professional world that will be followed by more substantial revolutions. The future of office work won’t be found in continuing to reduce the friction involved in messaging but, instead, in figuring out how to avoid the need to send so many messages in the first place.